A multilingual consultation gives residents until Sept. 21 to identify concerns and propose improvements
From litter on streets and sidewalks to debris in alleys and improperly discarded household items, cleanliness has an immediate effect on how residents experience their neighbourhood. The borough of Villeray–Saint-Michel–Parc-Extension is now asking people who live in Parc-Extension to help determine how those challenges should be addressed.
A public consultation devoted specifically to cleanliness in Parc-Extension is underway, with residents invited to complete an online questionnaire before Sept. 21.
The survey contains seven questions and is expected to take approximately five minutes. Participants may provide their responses in writing or through a voice message, allowing residents to describe problems they have observed and suggest possible improvements in their own words.
The consultation is available in French, English, Greek, Urdu, Bengali and Punjabi. Offering the questionnaire in six languages provides an important point of access in one of Montreal’s most linguistically diverse neighbourhoods.
Participants must sign in using a telephone number or email address and receive a verification code before submitting their answers. According to the consultation page, responses will remain confidential under the platform’s privacy policy.
The borough says it is seeking public input to respond more effectively to cleanliness challenges in the area. However, the consultation page does not identify particular measures already under consideration, announce additional spending or indicate when the results will be released. It also does not specify whether a new cleanliness plan will follow the consultation.
That makes the questionnaire an opportunity for residents to provide detailed information about the locations and types of problems they encounter. Comments could address conditions on residential streets, commercial corridors, sidewalks, alleys and public spaces, as well as the handling of household garbage and bulky objects.
The consultation should not be confused with the City’s existing system for reporting a problem requiring attention. Residents who see debris or accumulated dirt in a street, alley or park may submit a cleanliness report through Montréal’s online service or contact 311. Problems involving garbage, recycling, food waste, construction materials or bulky items left outside at the wrong time may also be reported as collection issues.
Residents uncertain about collection days can use the City’s Info-collectes service, which provides address-specific schedules for household waste, recycling, food scraps, green waste and bulky items. The borough maintains a separate information page explaining the different collections offered throughout Villeray–Saint-Michel–Parc-Extension.
The borough has previously promoted shared responsibility through its J’aime mon quartier propre initiative. Residents can obtain a neighbourhood-cleanliness sign from the borough’s Bureau Accès Montréal or through Ville en vert, which operates the local Éco-quartier program. Ville en vert can also assist residents interested in organizing community cleanup activities.
The new consultation goes beyond reporting an isolated missed collection or discarded object. It gives residents an opportunity to tell the borough which cleanliness problems deserve priority and what changes they believe could improve conditions across Parc-Extension.
The questionnaire remains open until Sept. 21 on the Polaire consultation platform.



