Park Ex merchants eligible for free bicycle delivery during pandemic

Man on a bicycle making a delivery to customers at home.
Man on a bicycle making a delivery to customers at home. Photo: City of Montreal / La Roue Libre

The Villeray-Saint-Michel-Parc-Extension is offering temporary free bicycle delivery to local businesses during the coronavirus (COVID-19) pandemic. Local merchants can offer home delivery to customers residing in the borough or within 3 km of their stores. Restaurants, franchised stores, and pharmacies do not quality for the program.

Temporary and free local bicycle delivery service

This program is offered temporarily during the coronavirus (COVID-19) pandemic. This program is set up by the borough and its partners: Jalon Mtl, the association of SDCs, Coop Carbone, La Roue Libre, Courant Plus and Montreal Bike Delivery. The service is free of charge for business owners.

Participating businesses will be announced on the borough’s storefront.

Responsibilities of the business

Businesses need to check if a customer lives within 3 kilometres of their shop before offering bicycle delivery.

The customer’s address also needs to fall within the neighbourhood. Businesses can use an interactive map of the borough by clicking here to determine if an order can be delivered by bicycle delivery.

Once a sale made, the business keeps the customer’s delivery details and then requests delivery through an online platform. Business owners can consult the guide for the online platform here.

Pickup schedule

Bicycle deliverers pick up orders 1 to 5 times a day and deliver them directly to customers’ homes. 

According to the program website, pickups have the following schedule:

  • Orders placed before noon are delivered the same day in the afternoon.
  • Orders placed after noon are delivered afternoon the next day.
  • No delivery on Sunday.


The service excludes the following businesses:

  • Restaurants
  • Supermarkets (area of 4000 ft 2 or more)
  • Pharmacies
  • Franchised stores

The service excludes the following products:

  • Meals meant to be eaten quickly
  • Frozen food
  • Fresh and perishable products that cannot last more than an hour at room temperature
  • Packages over 25 pounds
  • Packages larger than 20 x 20 x 12 cubic inches